Thank you to all of those who have participated in the Provider Impact Webinar series. 
If you have a question or comment you would like to submit, please use the Provider Impact Webinar Question form below:

Weekly COVID-19 Webinar Series: Provider Impact

WHAT: The MOA has partnered with HCPM and Practice Transformation Institute to present weekly webinars on topics surrounding the COVID-19 pandemic and its impact on your practice.
WHO SHOULD ATTEND: Physicians, Advance Practice Providers, RNs, medical assistants, coders/billers, office managers and any members of your practice's care team.
WHY: As COVID-19 continues to spread, the MOA is focusing on the health and safety of our physicians and the care team community by offering guidance on various topics impacting your practice. The MOA is committed to providing you and your practice team with current information and resources during these uncertain times.
The webinar series will cover issues such as:

  • Telehealth reminders and tips
  • ICD-10 and CPT information
  • Coding and billing for telehealth services
  • Engaging you care team
  • Preparing for the next wave of COVID-19

Past Webinar Materials
From the May 14 webinar: Developing a Plan to Re-Open Your Practice
Over 80 "attendees" joined us on the "Developing a Plan to Re-Open Your Practice" webinar. Post-meeting materials include:
May 21 - Creating a Disaster Plan for Your Practice*

The "Creating a Disaster Plan for Your Practice" includes topics to prepare your practice for episodes where vital supplies can become scarce.
 Topics include: 

  • How to get some of the CDC's Strategic National Stockpile (SNS)
  • Hours of operation for a pandemic, how to set and who to notify
  • Develop strategies regarding inventory
  • How to "stretch" your supplies
  • How to optimize PPE
  • How to revise your policies for supplies

Video of the May 21 webinar: Creating a Disaster Plan for Your Practice 

Provider Impact Webinar Series
May 28 - Documenting and Coding after "Seeing" Your Patients
Post webinar materials:
  • Virtual Health billing grid (PDF) This Virtual Health billing grid is being shared with permission from Partners in Care Ascension-Southeast Michigan. It was last updated on May 27, 2020. Coding and billing instructions are in a state of flux and are subject to frequent changes. Please be sure to visit payer websites including CMS to ensure you are using the most current billing guidelines.
  • BCBSM Coronavirus webpage (Link)
  • Documenting and Coding After “Seeing” Your Patients PowerPoint (PDF)

CME for hours worked responding to COVID-19

A State of Michigan Executive Order is allowing clinicians to submit for Continuing Medical Education for hours worked responding directly to the COVID-19 emergency between March 17, 2020 - June 9, 2020. There is the possibility of an extension to the end date. We are monitoring the Executive Orders being issued and will update the information as we receive it. 

Executive Order:
Executive Order 2020-49 provides that LARA may recognize hours worked responding to the COVID-19 pandemic as hours toward continuing education courses or programs required for licensure. The Order is effective immediately and continues through June 9, 2020 at 11:59 pm.
All hours must be submitted by July 1, 2020. For questions, please contact: Melissa Budd at [email protected]

COVID-19 CME Submission Form

COVID-19 Response Catalogue 
Personal Protection Equipment (PPE) Supplies and more

The MOA has partnered with a local vendor to offer a COVID-19 Response Catalogue. The catalogue is online, offering supplies from PPE to remote office essentials. The Response Catalogue lists the Country of Manufacture so you ensure the products you order are made in the U.S.A., accepts online orders and delivers the supplies to your doorstep. 

COVID-19 Response Catalogue

COVID-19 Updates
The MOA is offering updates on COVID-19 issues that are affecting our communities here in Michigan. This page is designed to be an overview and offer links to trusted resources.
- COVID-19 Hotlines 
- Executive Orders from Gov. Whitmer
- MDHHS updates
- CDC updates

COVID-19 Updates

Your Practice - Your Business
With seemingly constant changes in regulations, requirements, billing and supplies, managing your practice can be facing never before seen challenges. This section offers resources to help physicians and practice managers get answers. 
- Telemedicine information and resources
- Loan guidance
- BCBSM news and updates
- ICD-10 and CPT information
- Unemployment assistance

Practice and Business


Physician Wellness
The COVID-19 outbreak has impacted our way of life in ways we have never experienced. Whether you are on the frontlines or isolating with family at home, the pressure can affect your mental and physical health. The MOA has created a list of wellness resources and we urge everyone to make sure you are addressing your own health in these uncertain times.
- Self-Care Ideas and guides
- Strategies for clinicians, healthcare leaders and managers
- Managing stress
- Resources for Physician Wellness

Physician Wellness

PPE Materials
The Michigan Osteopathic Association and Health Care Partners of Michigan (HCPM) have partnered to help supply Personal Protective Equipment (PPE) to our MOA member offices. Due to the spread of COVID-19 the demand is high, supply is limited. Please complete this form so we can place you on the list of physicians requesting PPE as it becomes available. Once we receive this form, we will contact your office to discuss the request. The assistance is limited to MOA members.

Request for PPE Contact Form

The 121st Annual Spring Scientific Convention has been cancelled

With the safety and health of members and staff in mind, the Michigan Osteopathic Association has cancelled the 121st Annual Spring Scientific Convention that was scheduled for 
May 14 - 17, 2020 due to concerns with the coronavirus. As we work through the changes and transition to serve our members in these challenging times, we appreciate your patience as we work through the following decisions:

  • In-person event at the Westin Southfield Detroit- Cancelled
  • CME online speakers- Plans are being made to offer online CME with a date to be determined
  • House of Delegates- Online, with a date to be determined  

 For those who have already registered, you will receive a full refund. No administrative costs will be applied. You will be refunded in the same manner in which you paid for registration.

If you made a reservation at the Westin Southfield Detroit, please call (248) 827-4000 to cancel with the hotel directly. The Westin will allow cancellation without a charge as long as the cancellation is made by April 29, 2020.  

We appreciate the patience our members and partners have had in these difficult times.
Please keep yourself and your family safe. To stay updated on the issues surrounding COVID-19 visit:

Kris Nicholoff
Executive Director
Michigan Osteopathic Association

The MOA is monitoring updates and recommendations from MDHHS, CDC, World Health Organization and local health agencies.
If you have any comments or questions for the MOA, please use the link below to contact the MOA directly and we will respond accordingly. 

Comments or questions? Contact the MOA


COVID-19 Volunteers

The MOA has received a number of calls from members looking for ways to volunteer their skills. has created a webpage with links for volunteers and donations. The site has options for Healthcare Providers, Public Health & Community volunteers. The site also links for donating PPE materials and a link to the Red Cross for blood donations. 

Personal Protective Equipment Donations

As many news reports have stressed, there is a shortage of Personal Protective Equipment (PPE) healthcare responders need in responding to the COVID-19 pandemic. Healthcare facilities across the state are asking for assistance to help protect healthcare workers and limit the spread of the virus.

Here are the materials most needed at this time:

  • Disposable face masks

  • N95 masks, sometimes called respirators

  • Eye protection including face shields and safety goggles

  • Disposable gowns

  • Disposable gloves, especially non-latex

  • Disposable surgical caps

  • Disposable foot covers

  • Wipes: bleach or antimicrobial

  • Hand sanitizer

More specialized items:

  • Ventilators
  • Nasal testing swabs
  • Viral testing kits

In order to ensure the supplies are distributed efficiently and to the areas of greatest need, donations can be directed to the Michigan Community Service Commission at [email protected] or call (517) 335-4295.

Information around this outbreak is changing rapidly. The latest information is available at and 
For those who have questions about the state’s actions to mitigate the spread of coronavirus, please call the COVID-19 Hotline at 1-888-535-6136 between 8AM - 5PM daily. 

The Michigan Osteopathic Association (MOA) continues to monitor the ongoing spread of the Coronavirus disease 2019 (COVID-19). While the immediate risk of exposure for the residents of Michigan remains relatively low, the MOA encourages all residents to follow recommendations to limit the spread of the COVID-19 virus. The MOA conducts daily meetings to study updates to the situation in Michigan and stay informed on how other states are responding to the outbreak of COVID-19. In an effort to provide accurate information on the various issues surrounding the COVID-19 outbreak to MOA members, we have created a webpage to aggregate information: 

MOA COVID-19 Information & Resources

MDHHS Coronavirus General Information (8am-5pm daily): 888-535-6136
MDHHS COVID-19 Emergency Laboratory Network Hotline 888-277-9894 

Centers for Disease Control: 800-232-4636

Prior Authorization Reform 

The Michigan State Senate has recently held to committee hearings regarding prior authorization. SB 612 will go a long way towards easing the confusion and delays providers and patients encounter due to prior authorization requirements. The MOA urges our members and supporters to take action. Use the links on this page to review the issue. Then, contact your legislators and let them know you support SB 612. Our patients deserve timely care and as physicians, we can use more time to treat our patients and less time dedicated to navigating complex requirements.
Be sure to share the link to “” with friends and colleagues. Your support is greatly appreciated.
- Craig Glines, DO, MSBA, FACOOG
President Michigan Osteopathic Association

Restrictive prior authorization requirements often force patients to delay much-needed care and put a strain on the physician-patient relationship. These requirements also put a strain on a physician's practice - requiring additional administrative work to get important procedures and prescriptions approved for patients. That means more money going towards administrative work instead of patient care. 

That's why we need you to reach out to your State Senators and ask them to support Michigan Senate Bill 612. This legislation would go a long way toward streamlining the prior-authorization process by making it more transparent and creating strict timelines for approval. The bill achieves this goal by requiring insurers to: 

- Post prior-authorization requirements on their public website. These requirements should be described in detail, use easily understandable language, and be based on peer-reviewed clinical review criteria. 

- Post statistics regarding prior-authorization on their website.

- Ensure that any adverser determination is made by a licensed physician who practices in the same specialty as the provider who would normally perform or prescribe the treatment in question.

- Respond to "urgent" requests within 24 hours and "non-urgent" requests within 48 hours. If requests are not responded to in that time frame they are considered granted 

Michigan Senate Bill 612 will not solve every problem associated with prior authorization, but it will go a long way to alleviating the burden it places on your practice and your patients. Write your Senator today and ask them to support SB 612!


Be heard

Prior Authorization requirements and step therapy can delay medical procedures and cause complications in patient access to quality care. As a physician, health care provider, patient or family of a patient, if you have experienced delay or denial of medical care due to insurance requirements we want you to be heard. If you would like to share your story—either in writing, audio or video—we want to hear from you. 

Share your story of delayed healthcare




UPDATE Feb. 6, 2020:
The  hearings on SB 612 by the Senate Committee on Health Policy & Human Services have been very successful in educating the committee members and public about the challenges with current prior authorization and its impact on access to health care. Patients have shared compelling personal stories on how these current practices are delaying and denying care.  We hope continued patient stories will move the needle for successful discussions and negotiations in the coming weeks.
- Kevin McKinney, MOA Governmental Liaison

Load the Text Version Load the PDF Version SUMMARY OF INTRODUCED BILL IN COMMITTEE (Date Completed: 1-29-20)
This document analyzes: SB0612
Contact Your Legislator regarding SB 612





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Opioid Prescribers' Legislative Alert

On December 27, 2017, the Lieutenant Governor signed into law several new requirements aimed at combating the opioid epidemic. The MOA is part of a coalition that is working with the Department of Health and Human Services (MDHHS) to provide input from healthcare professionals in regards to the laws, regulations and systems used by prescribers. 

For MOA members, a page has been created with an overview, a link to a summary (PDF) and a link to a survey designed to get feedback from the MOA membership.

Opioid Alert page (MOA login page)
Michigan Automated Prescription System (MAPS) - User Support Manual